F.A.Q.

PURCHASING INFORMATIONS

What Shipping Methods are available?

Garattoni Dario uses domestic courier shipments for Italy,
while it relies on UPS for International shipments.

How long will it take to receive my product? 

The product will be shipped upon receipt of payment and will be delivered on the Italian territory within 10 working days, while for International Shipments the delivery time may be up to 15-20 working days.

Do you make international shipments?

Garattoni Dario also ships its products outside the Italian territory, from the store you can check which states we carry out the sale and delivery of products.

Returns & Exchanges

Garattoni Dario accepts the return of the purchased product only in case the package is damaged or the wrong item is sent by the Company.
In all other situations, a refund and the sending of new material is excluded.

PAYMENT INFORMATION

What payment methods are accepted?

Garattoni Dario accepts secure advance payments such as:
Paypal – Credit Cards – Bank Transfer.
Cash on delivery payments are not accepted.

Is Purchasing on this website safe?

Garattonidario.com uses secure order handling codes in line with European security & privacy directives.
The only payments accepted are Paypal – Credit Cards – Bank Transfer all gstiti optimally from the checkout area of our website.
SSL code (stands for Secure Sockets Layer), are used in our website to guarantee security (creates an encrypted link between a web server and a web browser) on every single order or visit.

ORDERS & RETURNS

How to place an order?

Ordering on garattonidario.com is very simple, just select your favorite product in the store section, and through special button put it in the order cart and follow the wizard procedures to get to the final order and its payment.

Do I need an Account to place an order on the store?

On garattonidario.com you do not need to create an account to purchase products, in case of any issues just notify Our Staff.

Who should I contact if I have doubts or questions?

Communicating with Our Team is easy:
> On WhatsApp via icon on the left side of the screen.
> Just send an email to info@garattonidario.com

How can I cancel or modify my order?

To cancel or modify an order, you will need to send an email to info@garattonidario.com and notify them of the cancellation or modification of the order no later than 48 hours after the order was placed.
Our Team will contact you via emailtelephone provided in the order for all relevant info.

Returns & Exchanges

Garattoni Dario accepts the return of the purchased product only in case the package is damaged or the wrong item is sent by the Company.
In all other situations, a refund and the sending of new material is excluded.

DEALER AREA

Why do you need a password to view the Reseller Area?

The Dealer Area is a specific area of the website designed specifically for Garattoni Authorized Dealer and companies that work with our brand.
Within it are specific tabs reserved for Authorized Dealer only.

Come posso avere la password di accesso all’Area Rivenditori?

To request the access password you need to send an email to info@garattonidario.com and provide all of your company’s infomation so that we can verify it and provide you with access to the Dealer Area.
Our Team will contact you via email or telephone provided in the order for all relevant info.